Free domestic shipping on orders over $120. Shipping confirmation emails are typically sent within 3-5 business days of your purchase.
All international orders are final sale (no returns, refunds, or exchanges on all orders shipping outside the USA). International shipping rates may vary depending on the country that we are shipping to. Typical transit time is between 1-10 business days, but occasionally items can experience customs delay of several weeks. When a package is in transit tracking is not provided for you package, we can only confirm delivery.
Customs Fees & VAT Taxes
All international orders are subject to be charged an additional VAT or Customs Tax at the customer's expense, these fees and taxes vary by country.
Final sale on all sale items. No returns, refunds, or exchanges.
Please email firstname.lastname@example.org for instructions on how to initiate a return.
IMPORTANT: Be sure to add your order number to the subject line.
- Returns/Exchanges are accepted within 30 days from the date of receipt of your order. NO EXCEPTIONS.
- All Diosa Fit items must be returned unworn, unwashed, and with original tags still attached. Any damaged items that have signs of wear or do not comply with Diosa Fit’s return policy will be declined and the item will be shipped back at the customer’s expense.
- The customer is responsible for any return shipping costs and for obtaining tracking information as Diosa Fit is not responsible for any lost/missing returns. Exchanges may be made for a different size or color of the same style only.
- Once we receive your returned item, we will refund you the purchased amount and send you an email to confirm that the return has been completed. Refunds will be processed in the form of original payment, please allow up to 15 business days for the refund to be reflected in your account or your exchange to be sent out. Shipping fees are non-refundable.
- Diosa Fit guarantees its clothing to be free from manufacturing defects for the first 30 days as long as care instructions are followed.
- If you believe you have received a defective product, prior to returning the item, please contact us at email@example.com with an image of the defect and your order number for our production team to review.
- By placing an order with Diosa Fit the customer acknowledges and agrees to all our shipping/return policies, terms and conditions.
- Once orders are placed they cannot be cancelled, however returns may still be processed.