shipping


AS A FRIENDLY REMINDER, ORDER PROCESSING MAY TAKE 1-2 BUSINESS DAYS FROM YOUR ORDER DATE. SHIPPING/IN TRANSIT DAYS ARE SEPARATE FROM ORDER PROCESSING.

Due to a high volume of orders during Black Friday, please allow 2-3 weeks for your order to processed & tracking info to be updated. We appreciate your patience!

Free domestic shipping on orders over $100

Orders placed by 2:00pm EST (Monday - Friday) will ship same day.

For new product launches, restocks, US holidays and promotional periods, please allow up to 1-3 business days for order processing due to our high volume.

Due to the impact of covid-19, please expect shipping carrier delays of 1-3 business days on both domestic and international orders. This includes expedited orders. 

We are a small business & try to ship orders out as quick as possible! 

International Shipping:
All international orders are final sale (no returns, refunds, or exchanges on all orders shipping outside the USA). International shipping rates may vary depending on the country that we are shipping to. Typical transit time is between 1-10 business days, but occasionally items can experience customs delay of several weeks. When a package is in transit tracking is not provided for you package, we can only confirm delivery. 

Customs Fees & VAT Taxes:
All international orders are subject to be charged an additional VAT or Customs Tax at the customer's expense, these fees and taxes vary by country.

The total amount of payment at checkout does not include any duties and customs charges. Duties and Customs charges vary from country to country and it is the buyer's responsibility to understand the fees and charges from your custom. If the package is rejected by the buyer because of the duties and customs charges, the buyer will be responsible for the shipping and return postage to receive a refund. If the buyer chooses to refuse and abandon the order, a refund will not be provided.

Customers agree to all our policies by placing an order with DiosaFit.

    before you return

    Please check your items & make sure there are no stains before returning!

    Returns that are damaged, soiled or altered will not be accepted & we won't be able to give you a refund. All items are inspected on return. (This includes make up, deodorant etc)

    Items must be unwashed and not put through a dryer.

    Items covered in animal/human hair will not be accepted.

    Items with strong odors like smoke, cologne, detergent, etc., will not be accepted.

    Items with markings or other stains (such as deodorant) will not be accepted.

    Items with excessive wrinkling will not be accepted.

    If an item is marked as Final Sale, this item is non-returnable.

    DIRTY/WORN CLOTHING OR PIECES MISSING TAGS/LABELS WILL NOT BE REFUNDED.

    Customer will be responsible for damaged item & shipping fees.

    We reserve the right to refuse returns that show signs of wear or do not meet the above criteria. Items will not be refunded & discarded.

    Diosa Fit guarantees its clothing to be free from manufacturing defects for the first 30 days as long as care instructions are followed.

    start your return

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    return policy

    Orders cannot be cancelled once they are placed.

    Please double check your address & sizes are correct. Our fulfillment team works fast to process orders & changes cannot be guaranteed.

    If an item is marked as Final Sale, this item is non-returnable.

    ALL BLACK FRIDAY ORDERS ARE FINAL SALE, NO RETURNS/EXCHANGES AT STATED ON MARKETING/WEBSITE

    Domestic returns for refund will be subject to a $6 return shipping fee, which will be deducted from your refund. The return shipping fee will be waived on returns for store credit.

    Domestic orders may be returned within 30 days of delivery for a refund or store credit.

    Orders outside of the US are final sale.

    refunds

    Once your return is received and inspected, we will notify you if your return is accepted or declined.

    This process can take up to 5-7 business days from the date your return tracking information shows delivered.

    Note that refunds can take up to 7-10 business days to reflect in your bank account.

    If there are signs of wear, the item is considered damaged & we won't be able to give you a refund. You can purchase a label to have the stained items returned to you or refund will simply not be issued.

    By placing an order with Diosa Fit the customer acknowledges and agrees to all our shipping/return policies, terms and conditions.