returns

RETURN POLICY //

Please email contact@diosafit.com for instructions on how to initiate a return/exchange. 

IMPORTANT: Be sure to add your order number to the subject line.

We accept returns of domestic orders within 30 days of the date the order was shipped.

We reserve the right to refuse returns that show signs of wear or do not meet the above criteria.

All Diosa Fit items must be returned unworn, unwashed, and with original tags still attached. Any damaged items that have signs of wear (deodorant marks, make up stains) or do not comply with Diosa Fit’s return policy will be declined and the item will be shipped back at the customer’s expense.

The customer is responsible for any return shipping costs and for obtaining tracking information as Diosa Fit is not responsible for any lost/missing returns. Exchanges may be made for a different size or color of the same style only.

Diosa Fit guarantees its clothing to be free from manufacturing defects for the first 30 days as long as care instructions are followed.

If you believe you have received a defective product, prior to returning the item, please contact us at contact@diosafit.com with an image of the defect and your order number for our production team to review.

Once orders are placed they cannot be cancelled, however returns may still be processed. 

Products marked Final Sale cannot be returned.

EXCHANGES //
Diosa Fit accepts exchanges within the 30 day window of your order being shipped. 

All Diosa Fit items must be returned unworn, unwashed, and with original tags still attached. Any damaged items that have signs of wear (deodorant marks, make up stains) or do not comply with Diosa Fit’s return policy will be declined and the item will be shipped back at the customer’s expense.

 

REFUNDS //

Once your return is received and inspected, we will notify you if your return is accepted or declined. This process can take up to 5-7 business days from the date your return tracking information shows delivered.

Note that refunds can take up to 7-10 business days to reflect in your bank account.

If there are signs of wear, the item will be sent back at the customers expense.

By placing an order with Diosa Fit the customer acknowledges and agrees to all our shipping/return policies, terms and conditions.